Property damage assessment

Property damage assessment and repair


Assessing damage to buildings is a fundamental practice for determining the extent of possible structural problems, guaranteeing the safety and integrity of buildings.

The tools used make it possible to detect the source of the damage accurately and quickly, avoiding invasive or destructive searches whenever possible. 



We use the following tools to determine the origin of the damage

Hygrometer repairs at home


An essential device for assessing damage caused by humidity, providing crucial information for identifying and solving problems such as infiltration, which can compromise the structure of the property over time.

Thermography home repairs


Thermography is a tool for detecting temperature variations that makes it possible to identify areas where there is damage to piping without the need to make inspection holes in the affected area.

Endoscopic camera repairs at home

Endoscopic camera

Equipment that plays a crucial role in assessing damage in hard-to-reach places. With a small camera on a flexible probe, we can see inside walls, pipes and other confined spaces. This tool is particularly useful for identifying cracks, leaks or other structural problems that would not otherwise be easily visible.

Property repairs


Property repairs

Property or equipment damage assessments


Property or equipment damage assessments

Net Promoter Score


Net Promoter Score

*2023 data


At vitae commodo amet libero tortor blandit risus condiment mauris. Cras arcu tortor aenean turpis massa maurisac.

Frame 36-1
Frame 36-1
Frame 36-1
Frame 36-1
Frame 36-1


Faça já um pedido de contacto e descubra como podemos ajudar a reparar quaisquer danos que tenha em sua casa.


map cares

We operate throughout Portugal through a professional network of partners qualified in repairing damage to property and electrical and electronic equipment, guaranteeing the necessary skills to resolve claims at your home.

Our partners are constantly monitored by Cares teams, who ensure that the professionals are trained and that the quality of the services provided is monitored.

Frequently Asked Questions

I need a repair at home/I have an equipment malfunction. How can I hire Cares?

Cares currently provides repair services under an insurance policy with assistance cover. Check if you have a policy that allows you to call on CARES' services. Thank you for your interest.

I want to know the status of my case, what should I do?

You can send an e-mail to, identifying your case number, or call our hotline at 210337200.

In which areas of the country does Cares operate?

We currently operate throughout Portugal.


Does the Cares service have a guarantee? How long is the guarantee for your services?

Yes, our services are carried out with the guarantee provided by law.

I want to join your team. How can I do that?

To apply to join our team, send your CV to the e-mail address and we will analyze your application as soon as we can.

To find out more about the processing of personal data for recruitment purposes, please read our Privacy and Personal Data Protection Policy

How can I become your partner?

If you have a company and would like to partner with us, send us an e-mail to, describing your area of activity and your experience in that area.