Diagnosis and resolution of equipment claims

Diagnosis and resolution of equipment damage at home


Damaged equipment can be analyzed both in person and remotely, using the best tools and techniques on the market, which are necessary for a rapid diagnosis and quick resolution of the claim, whether through repair, replacement or compensation.

Property repairs


Property repairs

Property or equipment damage assessments


Property or equipment damage assessments

Net Promoter Score


Net Promoter Score

*2023 data


At vitae commodo amet libero tortor blandit risus condiment mauris. Cras arcu tortor aenean turpis massa maurisac.

Frame 36-1
Frame 36-1
Frame 36-1
Frame 36-1
Frame 36-1


Faça já um pedido de contacto e descubra como podemos ajudar a reparar quaisquer danos que tenha em sua casa.


Repair Services Portugal Lisbon Porto

We operate throughout Portugal through a professional network of partners qualified in repairing damage to property and electrical and electronic equipment, guaranteeing the necessary skills to resolve claims at your home.

Our partners are constantly monitored by Cares teams, who ensure that the professionals are trained and that the quality of the services provided is monitored.

Frequently Asked Questions

I need a repair at home/I have an equipment malfunction. How can I hire Cares?

Cares currently provides repair services under an insurance policy with assistance cover. Check if you have a policy that allows you to call on CARES' services. Thank you for your interest.

I want to know the status of my case, what should I do?

You can send an e-mail to re@cares.pt, identifying your case number, or call our hotline at 210337200.

In which areas of the country does Cares operate?

We currently operate throughout Portugal.

Does the Cares service have a guarantee? How long is the guarantee for your services?

Yes, our services are carried out with the guarantee provided by law.

I want to join your team. How can I do that?

To apply to join our team, send your CV to the e-mail address rh@cares.pt and we will analyze your application as soon as we can.

To find out more about the processing of personal data for recruitment purposes, please read our Privacy and Personal Data Protection Policy

How can I become your partner?

If you have a company and would like to partner with us, send us an e-mail to geral@cares.pt, describing your area of activity and your experience in that area.